Return Policy

At Evor, we put our heart into making high-quality lashes you'll fall in love with. But we understand that beauty is personal, and sometimes things just don’t work out.

While we’re unable to process direct refunds due to the hygiene standards beauty products come with, we’ll make sure you don’t lose your money.

If your return is approved, you'll receive full store credit (as a gift card) that can be used on your next purchase.

To be eligible for a return:

  • Products must be unused, unopened, and in their original packaging
  • Returns must be initiated within 7 days of receiving your order
  • Opened or used products cannot be returned due to hygiene concerns
  • Change of mind or order cancellations are not eligible once the order has been shipped
  • Returns are not accepted during special sale days (such as Birthday Sale or Valentine’s Offers)
  • We do not accept returns for international orders

💌 How to Request a Return
Just reach out to us:

 Email: love@evorbeauty.com
 WhatsApp: +91 8087666120

We’re always here to help you find the perfect lash 💫

No - Cancellation Policy

To ensure timely delivery and the best service, all orders placed on our website are processed through an automated system that begins working on your order immediately after it’s confirmed.

Because of this automation,we are unable to cancel orders once they have been placed, even if the request is made within minutes of booking. This process ensures that your items are packed and dispatched without delay, allowing us to uphold the fast service we pride ourselves on.

We truly understand that unexpected changes can happen, and we’re here to support you in any way we can. While cancellations aren’t possible, our customer care team is always ready to assist with any concerns or find alternative solutions to meet your needs.

Exchange Policy

If you’re not happy with your lashes, you can exchange them for another style within 7 days  (₹90 shipping fee applies for exchanges)

We’re committed to a positive customer experience while addressing any policy misuse. Our team ensures fair handling for all genuine customers.