Return Policy

At Evor, we put our heart into making high-quality lashes, but we get that everyone’s taste is different and sometimes things just don’t work out. 

So we have 7-day hassle free return policy. 
Please note the following guidelines for return approval: 

• Returns are only accepted on unused, unopened lash products in their original packaging
• Due to hygiene concerns, we cannot accept returns or offer refunds for lashes that have been opened or used.
• All the returns are approved after a proper inspection by our team to avoid any fake request. We do not accept returns for international orders
  
  To initiate a return, email us at love@evorbeauty.com or WhatsApp +91 8087666120.

Refund Policy

For returns, a ₹120 pickup fee is deducted from your refund (This charges is not in our control as it is charged by courier company) 

• For partial COD orders, the COD fee (₹40) is non-refundable so a total of ₹160 will be deducted from your refund.

Once your return passes inspection, refunds are processed within 2-5 business days. For instant credit, choose store credit to avoid deductions.

Exchange Policy

If you’re not happy with your lashes, you can exchange them for another style within 7 days  (₹80 shipping fee applies for exchanges)

We’re committed to a positive customer experience while addressing any policy misuse. Our team ensures fair handling for all genuine customers.